FAQs
 |
How long does it take before I can see my samples of company logos? |
|
How many changes may I ask for my company logo? |
|
What if I don't like any of initial logo designs? |
|
What if I have my own idea for the company logo? |
|
Can you redo my existing company logo? |
|
Who keeps rights to the company logo design? |
|
What if what your logo designers provide is not what I want and I demand a refund? |
|
What color format do you provide the logos in? |
|
What are CMYK colors? |
|
What if I want my logo in RGB colors? |
|
What is the difference between a "redraw" and a "revisions"? |
|
What does your satisfaction guarantee actually entail? |
|
Can you design an exact copy from your portfolio or someone else’s portfolio? |
|
How long does it take before I can see my samples of company logos? |
| The time we take to design the samples is 3-5 days. | |
|
How many changes may I ask for my company logo? |
| We aim to keep our customers satisfied and we will make changes/revisions until you agree to the company logo design. | |
|
What if I don't like any of initial logo designs? |
| We will make more company logos according to the package that you have chosen. Usually the clients approve of at least two of the logo design samples we provide and then we improve upon them. | |
|
What if I have my own idea for the company logo? |
| Any idea that may help our designer create a logo to your satisfaction can be sent in once you have retained our services. | |
|
Can you redo my existing company logo? |
| Yes. | |
|
Who keeps rights to the company logo design? |
| The rights of the logo chosen are given to the client while rights to the samples remain with Logo Designs Guru. | |
|
What if what your logo designers provide is not what I want and I demand a refund? |
| We do not provide a refund no matter what the circumstances. If you are not satisfied with the logo, we suggest you speak to a representative and discuss your revisions and ideas over the phone. We will even have a different designer make the new set of logos from a different perspective. Logo Design Guru aims to satisfy. All changes are made within 24-72 hours with the exception of weekends. | |
|
What color format do you provide the logos in? |
| We provide the logo in CMYK as well as PANTONE colors. | |
|
What are CMYK colors? |
| CMYK colors are used for off-set printing purposes. Prints include standard colored stationary etc. | |
|
What if I want my logo in RGB colors? |
| CMYK colors are convertible to RGB colors (also known as screen colors). However, when printing with RGB colors, the colors will not be accurate. Thus, they are best used for websites only. | |
|
What is the difference between a "redraw" and a "revisions"? |
| Revisions are changes made to your logo concepts with regards to color, size, font or building upon the design at hand. A redraw however, means designing a new set of logo concepts based on the feedback you provide us. | |
|
What does your satisfaction guarantee actually entail? |
| At Logo Design Guru, we stand behind our work, and we want to ensure that you are thrilled with your logo. This is why 99% of our customers tell us they are satisfied with our service. Our guarantee states that we will continue to work on your project until you are satisfied. And if you are not satisfied at any time, contact our Consulting team on the phone, and either we will develop new concepts for you, or refund your money. In order to ensure that we stay in business, we will retain a design fee, which is $99 for the first draft, and $50 for each additional draft that you request. If we have not started any portion of your project, we will refund 100% of that part of your project. For further details, please review our Terms and Conditions on our order page. | |
|
Can you design an exact copy from your portfolio or someone else’s portfolio? |
| Unfortunately, Logo Design Guru specializes in custom logo design. We do not use clip art and design logos that can be trademarked by our clients. We are adamant about protecting design rights of our clients. However, we would be happy to design a logo that is similar in style and “feel” as the designs that you like. | |
 |
|||
|
|||
 |
FEATURED CUSTOMER
"Great service, great price and very satisfied. I have received excellent feedback from my customer base on the logo and website design. Thanks, I have already recommended your company to two others."
Patrick R. Read More
